India has one of the largest numbers of retail outlets in the world. There are 12 million retail outlets, 300 new malls, 1500 supermarkets, 325 departmental stores. The market is growing at an exponential rate. By 2010 there will be 20 lakh new jobs. The market needs trained professionals as there is a huge gap between the demand & supply. MIE plans to bridge this gap by providing required skills to the youth followed by jobs.

We have designed our curriculum in integration with the industry experts to cater to the needs of the Retail industry.

Course curriculum

• Overview of the Retail industry
• Store Operations
• Visual Merchandising
• Inventory management
  
  
• Importance of Customer service
• Advising & assisting customers
• Maximizing sales
• Handling complaints
  
  
• Working together as One Team
• Managing Theft & Security issues
• Employment rights & responsibility

Teaching methodology
We follow the OGLO method

This we do through   
-lectures by our faculty & industry experts
-case study
-simulation
-role playing
-vestibule training
-Group discussions
-presentations

Assessment

Internal assessment will be conducted at the following intervals:

• On completion of 25% of the curriculum
• On completion of 50% of the curriculum
• On completion of 75% of the curriculum

Final assessment will be conducted at the end of the teaching term and certificates will be awarded to qualifying candidates

Duration        100 hrs